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BusinessNSW
Приєднався 26 сер 2009
BusinessNSW is the UA-cam channel of the NSW Department of Industry.
We work to grow the economy of NSW and support innovative, sustainable and globally competitive businesses, industries and sectors. We provide business assistance and advice, strong technical knowledge and scientific capabilities.
For more information please visit our website: industry.nsw.gov.au
Or follow us on twitter: @businessnsw.
We work to grow the economy of NSW and support innovative, sustainable and globally competitive businesses, industries and sectors. We provide business assistance and advice, strong technical knowledge and scientific capabilities.
For more information please visit our website: industry.nsw.gov.au
Or follow us on twitter: @businessnsw.
Business Connect | FJ Fitness Australia | Success story
Business Connect multicultural advisor, Anas, provided FJ Fitness owner with guidance as he considered investing in equipment and switching to open 24/7. Business advice helped him with break-even analysis, cash-flow forecasting and budgeting to help him decide if the investment was worthwhile.
Переглядів: 458
Відео
Business Connect | FJ Fitness Australia | Success story no slides
Переглядів 2953 роки тому
Business Connect multicultural advisor, Anas, provided FJ Fitness owner with guidance as he considered investing in equipment and switching to open 24/7. Business advice helped him with break-even analysis, cash-flow forecasting and budgeting to help him decide if the investment was worthwhile.
Business Connect | Surveyor Lifeguard Towers | Success story without slides
Переглядів 1023 роки тому
Hear how NSW Government's Business Connect program supported By Group, an Aboriginal-owned construction business, build capability to supply government projects, helping them to grow their business and create new jobs.
Business Connect | Surveyor Lifeguard Towers | Success story
Переглядів 2133 роки тому
Business Connect advice has been instrumental in growing Ken's Surveyor Lifeguards Towers business. As well as helping him develop his marketing strategy, his local advisor connected him with a grant and local councils. This supported him to grow sales to $500k
Business Connect | BY Group | Success story
Переглядів 1873 роки тому
Hear how NSW Government's Business Connect program supported By Group, an Aboriginal-owned construction business, build capability to supply government projects, helping them to grow their business and create new jobs.
Business Connect | BY Group | Success story without slides
Переглядів 1313 роки тому
Hear how NSW Government's Business Connect program supported By Group, an Aboriginal-owned construction business, build capability to supply government projects, helping them to grow their business and create new jobs.
Business Connect | Connect Me Counselling | Success story without slides
Переглядів 323 роки тому
Hear how Sonia's Counselling and Disability Services business, located in the Riverina region, benefitted from Business Connect support. Her advisor guided her on getting her business structure right, connected her to an accountant for professional help and encouraged her to set up an online network of local small businesses.
Business Connect | Connect Me Counselling | Success story
Переглядів 2513 роки тому
Hear how Sonia's Counselling and Disability Services business, located in the Riverina region, benefitted from Business Connect support. Her advisor guided her on getting her business structure right, connected her to an accountant for professional help and encouraged her to set up an online network of local small businesses.
Business Connect | Nimble Thimble | Success story without slides
Переглядів 703 роки тому
Business Connect | Nimble Thimble | Success story without slides
Business Connect | Nimble Thimble | Success story
Переглядів 533 роки тому
Business Connect | Nimble Thimble | Success story
Business Connect | Wren Store and Styling | Success story without slides
Переглядів 103 роки тому
Business Connect | Wren Store and Styling | Success story without slides
Business Connect | Wren Store and Styling | Success story
Переглядів 1283 роки тому
Business Connect | Wren Store and Styling | Success story
Business Connect | Wynergy | Success story without slides
Переглядів 53 роки тому
Business Connect | Wynergy | Success story without slides
Business Connect | Wynergy | Success story
Переглядів 813 роки тому
Business Connect | Wynergy | Success story
Business Connect | Vision Walks Eco Tours | Success story without slides
Переглядів 53 роки тому
Business Connect | Vision Walks Eco Tours | Success story without slides
Business Connect | Cheree Stokes | Success story without slides
Переглядів 133 роки тому
Business Connect | Cheree Stokes | Success story without slides
Business Connect | Cheree Stokes | Success story
Переглядів 3393 роки тому
Business Connect | Cheree Stokes | Success story
Business Connect | The CLAW Books | Success story without slides
Переглядів 143 роки тому
Business Connect | The CLAW Books | Success story without slides
Business Connect | The CLAW Books | Success story
Переглядів 133 роки тому
Business Connect | The CLAW Books | Success story
Business Connect | Sycamore Lane | Success story
Переглядів 853 роки тому
Business Connect | Sycamore Lane | Success story
Business Connect | Sycamore Lane | Success story without slides
Переглядів 63 роки тому
Business Connect | Sycamore Lane | Success story without slides
Business Connect | Croppa Co | Success story without slides
Переглядів 153 роки тому
Business Connect | Croppa Co | Success story without slides
Business Connect | Croppa Co | Success story
Переглядів 1673 роки тому
Business Connect | Croppa Co | Success story
Business Connect | The Herbistry | Success story without slides
Переглядів 223 роки тому
Business Connect | The Herbistry | Success story without slides
Business Connect | The Herbistry | Success story
Переглядів 1143 роки тому
Business Connect | The Herbistry | Success story
Business Connect | Western Sydney Aquatics | Success story
Переглядів 6193 роки тому
Business Connect | Western Sydney Aquatics | Success story
Business Connect | Western Sydney Aquatics | Success story without slides
Переглядів 543 роки тому
Business Connect | Western Sydney Aquatics | Success story without slides
Business Connect | Vision Walks Eco Tours | Success story
Переглядів 183 роки тому
Business Connect | Vision Walks Eco Tours | Success story
Business Connect | Surveyor Lifeguard Towers | Testimonial
Переглядів 103 роки тому
Business Connect | Surveyor Lifeguard Towers | Testimonial
Business Connect | Nutrition Station | Success story without slides
Переглядів 43 роки тому
Business Connect | Nutrition Station | Success story without slides
Yeah I’m refusing that annoying chick at the end
Are you fucking joking? Why is there no captions? NSW government is bloody hopeless
100% would not serve him just for calling me champ
Just RSA that nobody will follow afterwards.
RSA training-thanks
I really 'd like hearing a boss talking like this at work... Not living in the same world that everyone else. Maybe the governement one though.
Evidemment ce genre de choses est monnaie courante en Australie... C'est pour ça qu'à l'heure actuelle, il ne devrait plus y avoir un seul bar ou boîte de nuit ouvert.
Here for RSA📑📖
unfortunately people under the influence actually present negatively to friends and associates
UWU
More evidence showing that government’s care more about making money than safety of the people it serves. They’re perfectly happy to take taxs on Cigarettes and alcohol but tell you to mask up and get an experimental vax, it doesnt make any sense at all! Were simply treated like idiots that cant work it all out and its true, we are, we take it like little bitches.
Putting ads on educational videos lol. Haven't you got enough of our time and money?!
Hoiw is it that one moment these guys say Crown land is owned by the people of NSW then the next moment they are saying Crown land is owned and managed by the NSW government ? This is gov shitf*ckery !! Making this shit up as they go
5 Cougars thanks!
I havent worked in hospitality since 2014 and redoing my RSA now and it seems stricter 🤔 when I worked in Qld back then there were always so many intoxicated patrons vomitting and fighting or waltzing around the hotel I worked at. Is it bad Im kinda glad that it is this strict now lol Ive been around too many people who let alcohol ruin their lives and the lives of their families and people around them
The Asian guy shoud to act on real movie, like shutter Island, fight club or something
legalize weed lol, its safer
ngl, if australia ACTUALLY enforced this law pretty much every bar, pub, and club in regional victoria would be shut down in a instance. i cant even count on both hands how many times ive been slurred and stumbly and still get served lmao
Because thankfully most people realise these laws are a joke, no where else in the world are they this strict about this kind of BS. Truly the nanny state.
Please i need to know this question ( 5 exam ) - Think about what can happen if you don’t intervene. What could erratic drinking be an early sign of? Thanksss
did you get the right answer? can you please tell me about that, I just can not find any right answer to put, thats my last attempt for only this question... anyone can help OMG
They are becoming intoxicated which could lead to many bad things. All courses say to contact your trainer if you're having this much trouble so they can make sure you understand
Yes, very good, i am from ecotours in flores, i have pivate object the colapse cave, with typical successi forest, tracking to there is more fan, you can do it combination with visiting komodo dragon and snorkelling and or diving or flores overland vihicling tours and river rafting, i need your help to promote this in australia, thanks and wait for your soonest responding.
I m sure Dan murphy is on board
Sell the man the bloody bottle for gods sake
Here for one reason, anyone else?
Can't believe the Asian guy didn't take away the Oscar for this.
That guy was deadset a genius. Gave everything to that performance. Get him in the new Scorcese, 10/10.
Just doing my RSA/RSG...funny how highly regulated is this in Australia and still having lots of intoxicated people on streets. In Europe, by your laws, every venue would be closed in a minute (and still not having that many intoxicated people in public places). Was wondering what is the difference in approach? Is the repression such as high penalties always good idea? In 2015, Portugal legalised usage drugs and it was a huge statistical decrease of people misusing drugs.
Yeah they’re weirdly strict for how loosely regulated they seem to be?
@@jaiforstersaunders yeah, right? Unsure what to also respond to you @Mario though lmao...it's like we need to know all these laws and they're pretty strict with who passes or fails with RSAs in aus, but then once you’ve passed the test it's super chill and no one really takes it too seriously. I mean they do, if you're obviously under 18 you'll be asked for ID and then rejected, but apart from that it's all pretty iffy. So does Europe not have these same laws exactly? I'm curious !
It's kinda like how nobody drives the way they did when they did their driving assessment after they get their license 🤣 I find that most assessments are flawed as they do not reflect real life experiences but only simulated ones and a bit of roleplaying. There are still a lot of car accidents caused by people who allegedly passed their tests just as there are still a lot of intoxicated people getting served by people who allegedly have their rsa, it's baffling! Considering how tough they make the rules or how high the fines get, it makes no sense... but then again, add money as incentive and it's not so much about actual safety anymore but sadly just a mere pretended duty of care... and if somebody reads this, and thinks "bullshit motherfucker! Not me! I care and I do the right thing!", I regret to inform you that you are sadly statistically in the minority, but good on you nevertheless! Keep at it! 🙌
@@sxhizornsmn Well, we don't have RSA or this kind of theoretical bullshit to work in a bar, restaurant or other. Basically, it's just common sense.
who can be rude to her ? she is so pretty !
WAH
1:45 This dude needs help
Unfortunately the worker was too stupid to use the ur...uhm...ah
The video content is so excellent, congratulations
A shocking waste of taxpayers money
Guy is here to party 😂
Why they need to show her putting her bag under the counter 😂
She shouldn't even have it there lol provides the staff with lockers!
Don't do the CTA RSA raining it's very poorly structured
it's so poorly made; many cases confusing wording and undefined terms.
Only had 3 Cruises and a Jim Beam and Jack Daniels and Budy Rum
ลูก.ค้า.ไม่เยอะ.ข้อดีมันไม่วุ่นวายสำหรับบาร์พื้นที่ส่วนตัว
Probably would have handled that slightly different depending on house rules. If the customer is not belligerent or falling over drunk, offer them a water and tell them to come back in 15 mins. By then they would be expecting possible cut off and will be more receptive, used this trick tons of times.
I agree. It seems more irresponsible to kick them out!
You'd probably have failed the course then, mate. Once you refused service to someone insisting on a drink, you've got to ask them to leave and make sure they get home safe. All duty of care responsibilities were met here.
And as stated in the video, thats the official law :/
@@TimTamSlam7in qld the law allows them to stay on premises as part of duty of care. Only have to remove them when belligerent & causing an issue
Watched this during Class ……..soon to be Security Fellas Watch out 😈
منور كابتن
someones intoxicated in a venue that serves alchohol, how crazy is that!
Alcohol can be fun and great with friends. But it also is horrible, and can make people so nasty.
Answer me this - why don't these RSA course videos have closed captions???
@PRETTY GIRL Not so much for the English as an additional language crowd, but what about Deaf people?
@@KinzleySnow Would be damn near impossible to work in a bar if you're deaf wouldn't it?
@@islagurney3272 LOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOL the autism with some of these people aye
@@dariusoutplayer2796 I am autistic lol
out of all the people that can play the part of the intoxicated person guess who they pick? the islander looking girl with an accent! Australia as it' s best even in training videos!
they have multiple videos with all kind of drunk people, stop nitpicking videos
Out of all the comments you could have commented, you chose to comment about the selection of the race of a person doing their job, overlooking the fact that almost all those videos are practically unrealistic anyway and merely just actors doing their job. But hey, wherever you're from at it's best, right? 😏
Thank you very much. Very informative. Pen from Liverpool Ranger Shire NSW.
First blokes a bit spunky. Thank you for this very informative video. Liverpool Ranger Shire Nsw. Xx
I wouldn't apologise when cutting her off. Because that is an admission of fault and implies that I've done something wrong rather than what the situation is,( unfortunately she's too intoxicated that it would be illegal and against RSA to serve her). I feel like saying "unfortunately I can no longer serve you, as you are showing signs on intoxication." Is better because it still gets the point across that she's drunk. But offers a polite but firm no to her.
if she starts arguing it's a good lead in to further explain the signs she's showing, and stalls for more time if you need security or a manager.
Ehh, I'd normally agree with you if I personally had to choose (and if I was confident enough hahaha), but after doing the RSA and working for customers like that, it is much better to apologise. The RSA/NSW gov actually encourages you to "blame" the law or regulations or whatever. It reduces risk of the drunk patron acting out their disagreeal with the law onto you, therefore putting yourself in a safer position and having the encounter end pretty chill (like in that last example). You can say sorry and not have to mean it (if you don't actually mean it), and still be firm in everything that comes before or after the apology. Say sorry to diffuse the situation, but say everything else in an honest and straight up way.
1:40 that was just rude for a server to say that lol
That would be the point, they were showing you the wrong thing to do
I always laugh at watching these
Where is this? I was trained not to tell the customer that they're intoxicated. And to be kicked out? That's way too harsh. I'd call them a taxi. And offer them water.
I was trained to tell the customer they are intoxicated, and I can’t serve them any more, as it’s against the house policy, and to offer them non alcoholic beverages, and foods if they want to stay on the premesis. If they had to leave, you would organise a cab for them back home. Probably because I’m in WA.
In NSW you have to kick them out by law if they're intoxicated, otherwise you're committing an offence under the Liquor Act and could be fined. Calling a taxi is a nice courtesy
In NSW, they have to be removed from the premises by law if they have been refused service
In NSW an intoxicated person can't remain on the premises, even if they're not drinking anymore. If someone is refused service, they have to go, either of their own accord or by security
Disappointing how all the drunk people are people of colour… way to perpetuate stereotypes 🙄